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Remote Access System - GO-Global

    Software

    Remote Access System

    About GO-Global

    Products & Solutions

    Download

    Demo

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    FAQ

Click on the product names below to see the FAQs for each category:


            ►  GO-Global for Windows


            ►  GO-Global Gateway


            ►  GO-Global for UNIX


            ►  General Information


            ►  GO-Global Licensing

  

General FAQ

 

 

  1. Where can I find more technical support information?

    Our Community Support Forum is kept up-to-date with the latest issues, patches and downloads.

 

  1. If I have a Web server, do I need to install the GO-Global server software on the same system as my Web server?

    No, your Web server can be a separate server. However, you will need to copy the Web files (provided during installation) to the Web server. You will also need to modify the appropriate HTML pages to reflect the host name of the GO-Global Server.

 

  1. How can I obtain version and diagnostic information?

    On the server, reference the following log file: “C:\GraphOn\GO-Global Server\Log\aps_xx.html”log. Look for File Version and Platform Build Number. On the Windows client, the ‘Help -> About’ screen will tell you which version is in use. All GO-Global for Windows events and diagnostics are logged to this file.

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GO-Global Frequently Asked Questions

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